Announcement


The Newest Attention: Our customers service department and shipping department has been back to work on Oct 8, 2019 after we finished our company's 7 days vacation, all of your problems and questions will be answered one by one, all the purchased orders from 2019.10.01 to 2019.10.07 will be started shipping on 2019.10.08, please be patient, thanks for your cooperation.


The NORTHOOD Company 
2019.10.08


1. We will stop shipping items out from 2019.10.01 to 2019.10.07 because our entire company will take a annual leave for 7 days, all the shipping company will be closed by then, therefore, all the orders during this time will be putted a hold on until the vacation off. Please don't worry about your orders, we will start shipping orders out on 2019.10.08. Please be aware of this before you place an order.  

2. Meanwhile, the customers service department will be off the duty from 2019.10.1 to 2019.10.07, but we will response email & message in variable interval, the answer time will be Eastern Standard Time 7 pm ~ 9 pm in everyday. Please don't be worries If we didn't reply to you in time, all you need to do is tell us your question, we will get back to you as soon as we can, thanks for your patience. We wii be back at 2019.10.08.

3. Please don't worry about any of your orders and your money, if you need refund, return, exchange, feel free to email us at >> support@northood.com<< we will get back to you as soon as we can.

Thanks for your continued patience and apologies for any inconvenience caused.

The NORTHOOD Company
2019.09.30